LEGAL REFERENCE

eg8145v5 par aapki nigaahbani kitni mahfooz hai

Jab aap eg8145v5 par account khol dete ho, aapka personal information, deposits aur withdrawal records sab encrypted servers par rakhte hain. Hamara privacy policy saaf batata hai ke...

Account encryption standardJazzCash aur Easypaisa transaction logsData retention schedule
eg8145v5 eg8145v5 par aapki nigaahbani kitni mahfooz hai

Hamara privacy posture aur data handling rules

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

Rابطہ KE RASTE

Privacy ke sawaal ke liye hamse miliye

Email Support Aapka privacy question ya data access request bhej...
Live Chat Jab account ke data ya security ke baare...
Account Settings Aapke account dashboard mein privacy controls hain. Aap...
VISWASANIYTAA KI BUNIYAD

Humne kaise privacy standards build kiye hain

Encryption Architecture

Sab user deposits aur withdrawals SSL encryption ke through pass hote hain. JazzCash, Easypaisa, SadaPay aur Raast transactions hamari secure gateway par validate hote hain bina intermediate logging ke.

Data Minimization

Hamara team sirf utna data collect karta hai jitna account verification aur payments process karne ke liye zaroor hai. Unused fields ko record nahin karte.

Access Logs

Har admin access, data export aur account lookup ko timestamp aur reason ke saath log kiya jata hai. Unauthorized access alerts instantly trigger hote hain.

Breach Protocol

Agar kisi unexpected incident ho, hamara incident response team Pakistan mein immediate security audit karta hai aur affected users ko notify karta hai.

Compliance Review

Hamara privacy policy quarterly update hota hai local market changes aur platform improvements ke basis par. Legal team ensure karta hai jahan ijazat deta hai, wahan hum follow karte hain.

Third-Party Audits

Independent security teams hamara infrastructure aur data flows test karte hain. Findings hamara security road map ko guide karte hain.

Privacy, Terms aur Account Policy mein kya alag hai

Privacy PolicyYeh specifically batata hai ke hamara team aapka personal data—naam, address, JazzCash account—kaise collect, store aur use karta hai.
Terms of ServiceYeh aapka account usage agreement hai. Kya allowed hai (deposits, withdrawals, gameplay), kya banned hai (multiple accounts, fraud), aur kya consequences ho sakti hain.
Account Security RulesPassword strength, two-factor options, session timeout aur device login restrictions—ye sab account security page par detailed hain.
Payment Method FAQJazzCash, Easypaisa, SadaPay aur Raast deposits—timing, fees, daily limits—ye sab payments page par specific hain. Privacy policy mein nahin.
Cookie & TrackingHamari website par jo cookies use hote hain (session tracking, preference storage) wo separate cookie policy mein explain kiye gaye hain.
Withdrawal VerificationPrivacy policy mein sirf bata hai ke data collect hota hai. Withdrawal process page par step-by-step verification flow explain kiya hai.
Data Deletion RequestAgar aap account delete karna chahte ho aur sab data remove karna chahte ho, wo process alag data deletion addendum mein outline hai, privacy policy ke saath.

Aapka account mein privacy controls kya hain

Personal Data Visibility

Account settings mein aap dekhte ho ke hamne kaun sa data record kiya hai—full name, address, JazzCash linked account. Edit karna chahiye, request kar diye.

Deposit History Export

Aapke sab JazzCash, Easypaisa aur SadaPay deposits ka record CSV format mein download kar sakte ho. Transparency ke liye directly accessible hai.

Withdrawal Logs

Har withdrawal request—amount, destination account, status, timestamp—tab tak visible rahta hai jab tak account active hai. After closure bhi request kiya ja sakta hai.

Login Activity

Device list aur login timeline aapke dashboard par live dikhta hai. Unauthorized access spot kar loge immediately.

Communication Preferences

Aap set kar sakte ho ke hamse email, SMS ya in-app notification kab-kab chahiye. Privacy settings mein granular control hai.

Data Retention Status

Account status aur retention timeline clear dikhta hai. Inactive account ke data kitne dino baad delete hoga, wo transparent timeline mein bataya hai.

Privacy ke bare mein aapke sawalat

Bilkul nahin. Hamara system sirf account verification token pass karta hai. Actual PIN ya password hamara server par store nahin hota. Deposit authorize karne ke liye aap khud JazzCash app mein OTP enter karte ho. Hamara team us transaction ko sirf success record karta hai, credential nahin.

Inactive accounts ke liye data retention policy 12 months tak rakhne ka rule hai. Us ke baad data anonymized hota hai aur financial records bhi archived ho jate hain. Agar wapas activate karna chahte ho, contact kar diye aur restore kar denge jaha possible ho.

Supported ilaqon mein jahan local qanoon ijazat deta hai, wahan hamara legal compliance team revenue authorities ke legitimate requests par respond karta hai. Agar aapka withdrawal record court order ke zariye demand ho, tab hamara team aapko first notify karta hai aur legal process follow karta hai.

Nahin. Hamara app sirf requested permissions use karta hai—camera for selfie verification aur phone number for OTP delivery. Contacts, location, calendar—ye sab unnecessary access nahin mangta. Aapke settings mein har permission individually control kar sakte ho.

Breach incident detect hote hi hamara security team investigation shuru karta hai. Affected users ko 48-72 ghanton mein email aur SMS dono se notify kita jata hai. Notification mein detail hoga—kya data exposed hua, hamne kya action liya, aur aapko kya follow-up step leni chahiye.

Nahin. Aapka JazzCash, Easypaisa, SadaPay aur withdrawal records sirf hamari internal team aur payment processors ke paas rehte hain. Marketing, analytics ya affiliate networks ko aapka financial history share nahin hota. Sirf anonymized transaction counts internally use hote hain platform improvement ke liye.

Account deletion ke baad transaction logs hamara system mein 7 saal stored rahte hain—accounting aur audit purposes ke liye. Lekin aapka name aur contact details sirf 90 din baad permanently delete hote hain. Bank records apne aap ke pass rahenga—hamara deletion sirf hamari database ko affect karta hai.